OVERVIEW:

The DigitalGov User Experience Program at GSA teaches federal employees how to make their products and services more user-friendly. I designed an educational resource that will be distributed at Usability workshops. This User Experience Wheel reflects the User-Centered Design process and rotates in the hands of users for interactive learning.

PROCESS:

• Competitive Analysis

• Information Architecture

• Prototype (Low fidelity sketch, High fidelity mockup)

Tools:

• Adobe Illustrator, Paper and Sharpies

RESEARCH

Reviewed existing educational resources portraying the User-Centered Design process in phases.

Information architecture

Drafted and organized the content based on research by phase, description and method.

PROTOtypes

Based on the feedback from potential users, I produced multiple iterations of the paper prototypes. I then mocked up a high fiedlity prototype in Adobe Illustrator.